Southcape Trading Pty Ltd will provide will provide a 15 year warranty on all La Torre tapware as set out below:
2 year full repair or replacement on all tapware (conditions apply)
13 year warranty on ceramic cartridges and replacement of minor parts. The cost of service to replace cartridges and other minor parts is to be borne by the customer.
1 year warranty on all finishes
Southcape Trading Pty Ltd will provide a 1 year warranty on all accessories and chrome finish due to manufacturing defects (conditions apply)
Southcape Trading Pty Ltd will provide a lifetime structural warranty on all waterfall spouts (conditions apply).
Installation must be by a licensed plumber.
The warranty is not transferable.
All Aqua Arbor timber products come with a 1 year warranty on polyurethane finish and 10 years on timber (conditions apply)
Use of harsh chemicals or abrasive cleaners will void any warranty on timber and polyurethane finish. Timber warranty of 10 years covers splitting and delaminating of the timber under normal conditions. If any product has been damaged on installation or improper installation has occurred the warranty will be void. Use of acetic cure silicone on any parts of the timber will void the warranty.